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NR.009
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January 7, 2010
NR.009
CALGARY, Alta. – After being made aware of several errors on Hockey Canada’s French language online
shopping website, boutique.hockeycanada.ca, Hockey Canada has asked licensee Elastic Path Services Ltd. to
suspend operations of the entire website until the quality of the French being used on the website meets
Hockey Canada’s requirements. The shopping website has been online since late October 2009.
“We regret these errors are on Hockey Canada’s new online shopping website and have instructed our
provider Elastic Path Services Ltd. to address these concerns immediately,” said Hockey Canada executive
committee member and chief financial officer Paul Delparte. “The operation of the entire shopping website
portion has been suspended until we are satisfied with the quality of the French content.”
“All information on Hockey Canada’s main website is always posted in both English and French, with steps
in place to ensure quality at all times,” said Hockey Canada executive committee member and chief operating
officer Scott Smith. “Hockey Canada made translation and translation services available to its online
shopping provider, but regrettably, such services may not have been utilized to the fullest extent in these
specific cases. All this being said, Hockey Canada deeply regrets that these unfortunate mistakes were not
identified and corrected earlier.”
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